4 Tales of Exemplary Service
As a person, Brian Kilb appreciates how it feels to receive good service.
As a business executive, Brian sees the value in providing good service.
At the Landaas & Company 2017 Investment Outlook Seminar, Brian shared with clients four personal stories of receiving good service. He talked about his hardware store, his dentist, his “suit guy” and Lisa Edgar.
Please click the video screen above to view Brian’s presentation.
Brian Kilb is president and chief operating officer at Landaas & Company.
(initially posted October 9, 2017)